What’s it made out of?
Our masks are made from 100% cotton. The natural fiber of cotton allows for great filtration, while maintaining a soft feel. Elastic cord stretches out nicely around the ears fitting comfortably.
When should I expect the product to arrive?
Orders are fulfilled within 24 hours of your purchase. All orders are made and shipped in FL. Delivery will be 3-5 business days, depending on your location.
Do you offer pickup if we live in your area?
We do not offer pickup at this time, but shipping is free!
What is your return policy?
Our masks cannot be returned once the package has been opened for health and sanitary concerns.
How do I wash my ello mask?
100% cotton fabric is designed to be washed in cold water and will retain its shape through numerous wash cycles.
Can I make changes to my order once it’s been placed?
Yes! Just send us a line at contacte[email protected] and we will make the changes as long as the order has not been shipped.
What's the guarantee?
We stand behind our product and aim to provide each individual with the utmost quality for their health (and fashion). If the mask you ordered has any manufacturing defects or issues that affect the quality of the product we will replace it. Just send your information to contacte[email protected].